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Tech Corner

IT Service / Outsourced IT / Tech Support

From Reactive To Proactive: Why Your IT Strategy Needs An Upgrade

As you work through Q1 of 2025, one thing is abundantly clear: businesses that thrive are those that stay ahead of the quickly evolving technology world. Reactive IT strategies –…

0 Comments
February 26, 2025
Windows

Should You Upgrade Or Replace Your Devices? A Guide For Windows 10 Users

Windows 10’s end-of-life is looming, and with support officially ending in October 2025, it’s decision time for businesses and individuals still relying on the operating system. The big question? Should…

0 Comments
February 19, 2025
Best Practices / Cybersecurity / IT Service

National Clean Out Your Computer Day: Declutter Your Computer To Boost Productivity And Security

It’s time to declutter your digital life! National Clean Out Your Computer Day, celebrated on the second Monday of February, is the perfect reminder to give your computer the attention…

0 Comments
February 12, 2025
Cybersecurity

How To Beat The Hackers This Year

It’s game time – and while the biggest teams are gearing up for football’s biggest day, cybercriminals are busy preparing their playbook for 2025. Just like a championship game, the…

0 Comments
February 5, 2025
IT Service / Good vs Great IT Service Provider

7 Signs It’s Time To Replace Your IT Provider

When it comes to IT support, most business owners assume “good enough” is just that - good enough. But what if your IT provider is actually putting your business at…

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January 29, 2025
Cybersecurity / Artificial Intelligence

Inside Look: How Hackers Use AI To Attack Your Business

If you think hackers are only targeting Fortune 500 companies, think again. Thanks to artificial intelligence, cybercriminals now have the power to scale their attacks like never before - and…

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January 22, 2025
Employee Cyber Awareness / Cybersecurity / Cybersecurity Awareness / Employee Cybersecurity Training

The Role of Leadership in Cyber Awareness: How Business Leaders Can Set the Tone

You invested in the latest security software and even hired a great IT team. However, one misstep by an unsuspecting employee and a wrong click on a malicious link later,…

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January 21, 2025
Data Management / Cybersecurity / Data Breach

Data Privacy Day: How To Protect Your Business From Costly Data Breaches

January 28 is Data Privacy Day, a global reminder of just how vital it is to keep sensitive information secure. For business owners, “data privacy” is more than just a…

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January 15, 2025
Read more about the article January 2025 Cybersecurity Newsletter
Cybersecurity Newsletter

January 2025 Cybersecurity Newsletter

Welcome to our monthly cybersecurity newsletter. Our goal with this newsletter is to bring you some of the latest news in cybersecurity & business. This newsletter will be different from…

0 Comments
January 15, 2025
Read more about the article Threat Intel: Thursday, January 9
Threat Intel

Threat Intel: Thursday, January 9

Welcome to this week’s Threat Intelligence Roundup! Each week we cover the latest on emerging threats, trends, and top security practices, all tailored just for you. Threat Intel Thursdays are…

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January 9, 2025
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Recent Posts

  • From Reactive To Proactive: Why Your IT Strategy Needs An Upgrade
  • Should You Upgrade Or Replace Your Devices? A Guide For Windows 10 Users
  • National Clean Out Your Computer Day: Declutter Your Computer To Boost Productivity And Security
  • How To Beat The Hackers This Year
  • 7 Signs It’s Time To Replace Your IT Provider

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    Automatic Deployment of Managed Software

    We utilize several software tools to provide our services to you. In order for services to be provided these tools must get installed on your systems. To help facilitate this we have created daily tasks to check for and deploy, if missing, these software tools to your systems.

    When a new system is added we can also have our tools deployed at the time of onboarding.

    Reboot/Update Reminders

    Keeping your system running at optimal performance is key to your productivity. Periodically systems will need to be rebooted for various reasons. To help facilitate timely reboots we will push a pop-up message to your system reminding you to reboot.

    Reboots may be required to complete updates or to keep the system running at its best if it has been operating for an extended period without a reboot.

    Third Party Software Updates

    In addition to your Windows & Microsoft updates, we also manage your third-party software. There are hundreds of software applications that we can manage on your behalf and we can both install and update these applications. Updating your third-party software is just as important as your Windows & Microsoft software. With our automated system, we also can have critical patches pushed out ASAP so your device is not left vulnerable while waiting for the update.

    With our Secure IT Foundation & Advanced Security plans, we can provide granular control as to how updates are handled at the business level, site/location/department level, and at the individual device level. Our Essentials plan only allows for management at the business level.

    Windows & Microsoft Updates

    We manage all Windows & Microsoft updates to ensure your device stays up-to-date. We check for and run updates weekly to ensure you have the latest security updates and features. With our automated system, we also can have critical patches pushed out ASAP so your device is not left vulnerable while waiting for the update.

    With our Secure IT Foundation & Advanced Security plans, we can provide granular control as to how updates are handled at the business level, site/location/department level, and at the individual device level. Our Essentials plan only allows for management at the business level.

    Service Portal Access

    All of our service plans come with access to our service portal. With our service portal you will have access to:

    1. Ticketing – Submit, edit, and view your tickets and other tickets for your account (based on your access level).
    2. Correspond with our support team through the portal or via the ticket email notifications.
    3. Our knowlegebase and IT documentation modules to get information on a process, asset, or anything we’ve added for you in our service portal.
    4. View assets associated with your account.
    5. Invoices – View your invoices and recent invoice history (no separate portal to access).

    Microsoft 365 Management

    Microsoft 365 for Business is a subscription-based service that combines productivity and collaboration tools tailored for small to medium-sized businesses. The key components are:

    1. Applications: It includes familiar applications like Word, Excel, PowerPoint, and Outlook, available both online and offline.

    2. Cloud Services: The subscription offers cloud storage through OneDrive, enabling secure file storage, sharing, and collaboration from anywhere.

    3. Collaboration Tools: Microsoft Teams is included for communication and collaboration, allowing chat, video conferencing, and file sharing in one platform.

    4. Security Features: Enhanced security features like advanced threat protection, data loss prevention, and mobile device management help protect sensitive business data.

    5. Updates and Support: Users receive regular updates and support, ensuring they always have access to the latest features and security enhancements.

    6. Plans: Microsoft 365 for Business comes in various plans (like Business Basic, Business Standard, and Business Premium), allowing businesses to choose the best fit for their needs.

    With all the options available managing the platform can be a daunting task. We include the management of Microsoft 365 in our support to ensure you get the most out of the service, your account is kept secure, and you get the features you need. We are able to provide you the licensing as well so you have one less vendor to manage and pay.

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